FAQ
1) Is there a way for me to verify that my Metro Jazz Quintet tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Metro Jazz Quintet, or any other, tickets. However, TicketSupply.com verifies that all Metro Jazz Quintet tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) I ordered my Metro Jazz Quintet tickets. When will they ship?Once you have ordered your Metro Jazz Quintet tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Metro Jazz Quintet tickets using the website link and/or contact your ticket broker for more information. We guarantee that your jazz & blues tickets will arrive in time for the Metro Jazz Quintet event!
3) What do I do if I never received or I accidentally deleted the email needed to print my Metro Jazz Quintet tickets?If you did not receive the email needed to print your Metro Jazz Quintet tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Metro Jazz Quintet receipt. They can resend the Metro Jazz Quintet tickets for you. If you are unable to find your jazz & blues ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) What do I do if the Metro Jazz Quintet event that I had tickets for is postponed and rescheduled but I cannot go?If the Metro Jazz Quintet event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Metro Jazz Quintet tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Metro Jazz Quintet schedule to reflect the new date. TicketSupply.com is not responsible for postponed Metro Jazz Quintet events and can not issue any refunds for these. If there is no rescheduled date and the Metro Jazz Quintet event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for Metro Jazz Quintet tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Metro Jazz Quintet tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Metro Jazz Quintet order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Metro Jazz Quintet tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Metro Jazz Quintet tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.