FAQ
1) Why isn't my name displayed on my Monetochka tickets?You are purchasing these Monetochka tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Monetochka event. Since the concert venue only scans the ticket barcodes, the name on the Monetochka ticket is irrelevant. It should not prevent you from seeing Monetochka and experiencing the full pop & rock event.
2) What do I do if I never received or I accidentally deleted the email needed to print my Monetochka tickets?If you did not receive the email needed to print your Monetochka tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Monetochka receipt. They can resend the Monetochka tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) Can my Monetochka tickets be sent to an address other than my billing address?Monetochka tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Monetochka ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Monetochka tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) How can I get aisle seats to see Monetochka?For any tickets, including those to see Monetochka, aisle seats are a hot item. If any Monetochka ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Monetochka tickets. Buyers should read the information listed in the ticket posting details (under the Monetochka specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Monetochka seats are not located on an aisle.
5) How do I find parking information, security procedures, and the Monetochka gate opening times for the venue?The best way to get the most accurate and updated Monetochka event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Monetochka event. The representative will also be able to provide you with the Monetochka gate/door opening times. In most cases, this Monetochka event information will also be available on the venues web site.