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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Mozart Mass In C Minor tickets?If you did not receive the email needed to print your Mozart Mass In C Minor tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Mozart Mass In C Minor receipt. They can resend the Mozart Mass In C Minor tickets for you. If you are unable to find your classical ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Mozart Mass In C Minor event that I had tickets for is postponed and rescheduled but I cannot go?If the Mozart Mass In C Minor event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Mozart Mass In C Minor tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Mozart Mass In C Minor schedule to reflect the new date. TicketSupply.com is not responsible for postponed Mozart Mass In C Minor events and can not issue any refunds for these. If there is no rescheduled date and the Mozart Mass In C Minor event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Mozart Mass In C Minor tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Mozart Mass In C Minor tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Mozart Mass In C Minor order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Mozart Mass In C Minor tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Mozart Mass In C Minor tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
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