FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Musical Monday"). Or, you can locate all performers at a particular concert venue and choose that way.
2) I think I may have received the wrong Musical Monday tickets. What do I do?It is rare that a buyer will receive the wrong Musical Monday tickets, but accidents can happen. If you believe that you have received the incorrect Musical Monday tickets, please contact the ticket broker that is listed on your Musical Monday receipt and provide your order number. Please note that your name isn't always the name on the comedy tickets and that isn't a problem, those are your concert tickets. If the Musical Monday tickets are in a better section, then the ticket broker might have decided to upgrade your Musical Monday tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Musical Monday tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on comedy tickets so you should not have any concerns.
3) As a buyer of Musical Monday tickets, what are my responsibilities?TicketSupply.com requires all Musical Monday ticket buyers to review and understand that all sales are final and that Musical Monday ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any comedy ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Musical Monday tickets will be good for the rescheduled date.
4) Is there a way for me to verify that my Musical Monday tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Musical Monday, or any other, tickets. However, TicketSupply.com verifies that all Musical Monday tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) How do I make sure that the Musical Monday discount code is properly applied to my comedy order?All of our tickets are offered at discounted prices. However, if a Musical Monday discount code was provided, simply enter it in the proper area at checkout. Once you enter the Musical Monday discount code, scroll up and verify that the discount code was applied for your Musical Monday tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.