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FAQ
1) Why are there sometimes fees charged for picking up Mutilated Perception tickets?Last minute Mutilated Perception orders may be subject to an additional fee because of the logistics of getting your Mutilated Perception tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Mutilated Perception event is scheduled?We suggest calling your ticket broker that was listed on your Mutilated Perception order receipt. You may need to return the Mutilated Perception tickets to receive a full refund. If you have received your Mutilated Perception tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I want to attend the Mutilated Perception event in several cities. Can I view the entire Mutilated Perception schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Mutilated Perception tour dates to simplify your shopping experience. Just search Mutilated Perception or browse the concert section for Mutilated Perception. There you will see the Mutilated Perception schedule listed and you'll find the dates that the Mutilated Perception event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Mutilated Perception or been to a concert or hard rock & metal event then feel free to just ask one of our ticket specialists.
4) I think I may have received the wrong Mutilated Perception tickets. What do I do?It is rare that a buyer will receive the wrong Mutilated Perception tickets, but accidents can happen. If you believe that you have received the incorrect Mutilated Perception tickets, please contact the ticket broker that is listed on your Mutilated Perception receipt and provide your order number. Please note that your name isn't always the name on the hard rock & metal tickets and that isn't a problem, those are your concert tickets. If the Mutilated Perception tickets are in a better section, then the ticket broker might have decided to upgrade your Mutilated Perception tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Mutilated Perception tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hard rock & metal tickets so you should not have any concerns.
5) As a buyer of Mutilated Perception tickets, what are my responsibilities?TicketSupply.com requires all Mutilated Perception ticket buyers to review and understand that all sales are final and that Mutilated Perception ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any hard rock & metal ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Mutilated Perception tickets will be good for the rescheduled date.