FAQ
1) What do I do if the reggae & reggaeton event that I have tickets for is cancelled and no replacement Mystic Marley event is scheduled?We suggest calling your ticket broker that was listed on your Mystic Marley order receipt. You may need to return the Mystic Marley tickets to receive a full refund. If you have received your Mystic Marley tickets electronically, you do not need to return them. The reggae & reggaeton ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Mystic Marley event in several cities. Can I view the entire Mystic Marley schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Mystic Marley tour dates to simplify your shopping experience. Just search Mystic Marley or browse the concert section for Mystic Marley. There you will see the Mystic Marley schedule listed and you'll find the dates that the Mystic Marley event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Mystic Marley or been to a concert or reggae & reggaeton event then feel free to just ask one of our ticket specialists.
3) What do I do if I never received or I accidentally deleted the email needed to print my Mystic Marley tickets?If you did not receive the email needed to print your Mystic Marley tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Mystic Marley receipt. They can resend the Mystic Marley tickets for you. If you are unable to find your reggae & reggaeton ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) Is there a way for me to verify that my Mystic Marley tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Mystic Marley, or any other, tickets. However, TicketSupply.com verifies that all Mystic Marley tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) Can my Mystic Marley tickets be sent to an address other than my billing address?Mystic Marley tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Mystic Marley ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Mystic Marley tickets can be electronic tickets, please contact our customer support and they can help you find this information.