FAQ
1) What do I do if I received an error message when placing my Nana ticket order?If you see an error message when you are placing your order for Nana tickets, check to make sure that the details you provided on the Nana order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the rap & hip hop event that I have tickets for is cancelled and no replacement Nana event is scheduled?We suggest calling your ticket broker that was listed on your Nana order receipt. You may need to return the Nana tickets to receive a full refund. If you have received your Nana tickets electronically, you do not need to return them. The rap & hip hop ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I want to attend the Nana event in several cities. Can I view the entire Nana schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Nana tour dates to simplify your shopping experience. Just search Nana or browse the concert section for Nana. There you will see the Nana schedule listed and you'll find the dates that the Nana event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Nana or been to a concert or rap & hip hop event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my Nana tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Nana, or any other, tickets. However, TicketSupply.com verifies that all Nana tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) How are Nana ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Nana tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Nana ticket prices.