FAQ
1) What do I do if my order for Neruda Songs tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Neruda Songs tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Neruda Songs order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Neruda Songs tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Neruda Songs tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
2) How do I find the seats for Neruda Songs tickets?On the page containing Neruda Songs ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Neruda Songs seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Neruda Songs ticket notes.
3) Can my Neruda Songs tickets be sent to an address other than my billing address?Neruda Songs tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Neruda Songs ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Neruda Songs tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) Do you offer discounted tickets for classical events?Yes, TicketSupply.com offers discounted pricing on tickets for classical events and every other concert event. You can search by classical or by the name of a specific performer (i.e. "Neruda Songs") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
5) What do I do if the Neruda Songs event that I had tickets for is postponed and rescheduled but I cannot go?If the Neruda Songs event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Neruda Songs tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Neruda Songs schedule to reflect the new date. TicketSupply.com is not responsible for postponed Neruda Songs events and can not issue any refunds for these. If there is no rescheduled date and the Neruda Songs event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.