FAQ
1) There isn't time to ship my Nielsen tickets; can I get my tickets at will call?Yes, you can either get your Nielsen tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Nielsen ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your classical tickets. Note: If you are picking your Nielsen tickets up at will call, be sure to bring your ID to the box office window.
2) How can I get aisle seats to see Nielsen?For any tickets, including those to see Nielsen, aisle seats are a hot item. If any Nielsen ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Nielsen tickets. Buyers should read the information listed in the ticket posting details (under the Nielsen specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Nielsen seats are not located on an aisle.
3) I bought Nielsen tickets but now I don't want to go. How do I cancel my order?Unfortunately, because classical tickets are a one-of-a-kind item our Nielsen ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) Help!!! I lost my Nielsen tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Nielsen tickets. You can contact the ticket broker to see if he or she can have the venue resend the Nielsen tickets. However, there are no guarantees so it is important that you keep the Nielsen tickets safe once you receive them. You can find your Nielsen ticket broker's information on your receipt that was emailed to you.
5) How are Nielsen ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Nielsen tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Nielsen ticket prices.