FAQ
1) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Nine Sixteenths"). Or, you can locate all performers at a particular theater venue and choose that way.
2) I do not want to miss the upcoming event for Nine Sixteenths. Do you have the event schedule?Yes! All information about the Nine Sixteenths tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Nine Sixteenths schedule. The schedule will be available in the theater, west end section. Look for your location and purchase the cheapest tickets available for this excellent theater event. You can also stay fully informed by signing up for our newsletter, we have information about Nine Sixteenths regularly.
3) I think I may have received the wrong Nine Sixteenths tickets. What do I do?It is rare that a buyer will receive the wrong Nine Sixteenths tickets, but accidents can happen. If you believe that you have received the incorrect Nine Sixteenths tickets, please contact the ticket broker that is listed on your Nine Sixteenths receipt and provide your order number. Please note that your name isn't always the name on the west end tickets and that isn't a problem, those are your theater tickets. If the Nine Sixteenths tickets are in a better section, then the ticket broker might have decided to upgrade your Nine Sixteenths tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Nine Sixteenths tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on west end tickets so you should not have any concerns.
4) Are the listed prices for Nine Sixteenths tickets different from their face value?In most cases, the listed price will be different from the face value of the Nine Sixteenths tickets. The posted price for these Nine Sixteenths tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Nine Sixteenths tickets. Buyers may pay more or less than face value for their Nine Sixteenths tickets.
5) What if the Nine Sixteenths event is postponed?If the Nine Sixteenths event is postponed, your Nine Sixteenths tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Nine Sixteenths tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Nine Sixteenths tickets.