FAQ
1) Can my No Bad Juju tickets be sent to an address other than my billing address?No Bad Juju tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some No Bad Juju ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific No Bad Juju tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) Why are there sometimes fees charged for picking up No Bad Juju tickets?Last minute No Bad Juju orders may be subject to an additional fee because of the logistics of getting your No Bad Juju tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) How do I find parking information, security procedures, and the No Bad Juju gate opening times for the venue?The best way to get the most accurate and updated No Bad Juju event details is to contact venue directly. A other concert representative will be able to direct you to find more information about parking and any relevant security details for the No Bad Juju event. The representative will also be able to provide you with the No Bad Juju gate/door opening times. In most cases, this No Bad Juju event information will also be available on the venues web site.
4) What do I do if I received an error message when placing my No Bad Juju ticket order?If you see an error message when you are placing your order for No Bad Juju tickets, check to make sure that the details you provided on the No Bad Juju order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the other concert event that I have tickets for is cancelled and no replacement No Bad Juju event is scheduled?We suggest calling your ticket broker that was listed on your No Bad Juju order receipt. You may need to return the No Bad Juju tickets to receive a full refund. If you have received your No Bad Juju tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.