FAQ
1) Is there a way for me to verify that my Northern California tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Northern California, or any other, tickets. However, TicketSupply.com verifies that all Northern California tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) I want to attend the Northern California event in several cities. Can I view the entire Northern California schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Northern California tour dates to simplify your shopping experience. Just search Northern California or browse the sports section for Northern California. There you will see the Northern California schedule listed and you'll find the dates that the Northern California event will be held in your desired locations. If you have been to a sports event before then be sure to select the best seats for your preference. If you haven't seen Northern California or been to a sports or baseball event then feel free to just ask one of our ticket specialists.
3) What do I do if I never received or I accidentally deleted the email needed to print my Northern California tickets?If you did not receive the email needed to print your Northern California tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Northern California receipt. They can resend the Northern California tickets for you. If you are unable to find your baseball ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
4) What do I do if the Northern California event that I had tickets for is postponed and rescheduled but I cannot go?If the Northern California event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Northern California tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Northern California schedule to reflect the new date. TicketSupply.com is not responsible for postponed Northern California events and can not issue any refunds for these. If there is no rescheduled date and the Northern California event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for Northern California tickets has not been confirmed by the ticket broker?If the baseball ticket broker has not confirmed your order for Northern California tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Northern California order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Northern California tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Northern California tickets, we will try to find those with a similar price and location. However, supply and demand for baseball events dictate price and location so there are no guarantees.