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FAQ
1) What do I do if the Olga Neuwirth event that I had tickets for is postponed and rescheduled but I cannot go?If the Olga Neuwirth event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Olga Neuwirth tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Olga Neuwirth schedule to reflect the new date. TicketSupply.com is not responsible for postponed Olga Neuwirth events and can not issue any refunds for these. If there is no rescheduled date and the Olga Neuwirth event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Olga Neuwirth tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Olga Neuwirth tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Olga Neuwirth order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Olga Neuwirth tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Olga Neuwirth tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
3) What do I do if I received an error message when placing my Olga Neuwirth ticket order?If you see an error message when you are placing your order for Olga Neuwirth tickets, check to make sure that the details you provided on the Olga Neuwirth order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) How do I make sure that the Olga Neuwirth discount code is properly applied to my classical order?All of our tickets are offered at discounted prices. However, if a Olga Neuwirth discount code was provided, simply enter it in the proper area at checkout. Once you enter the Olga Neuwirth discount code, scroll up and verify that the discount code was applied for your Olga Neuwirth tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) I bought Olga Neuwirth tickets but now I don't want to go. How do I cancel my order?Unfortunately, because classical tickets are a one-of-a-kind item our Olga Neuwirth ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.