FAQ
1) What do I do if my order for On The Farce Day of Christmas tickets has not been confirmed by the ticket broker?If the musical & play ticket broker has not confirmed your order for On The Farce Day of Christmas tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the On The Farce Day of Christmas order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other On The Farce Day of Christmas tickets for you or we will allow you to cancel the order for a refund. When looking for alternate On The Farce Day of Christmas tickets, we will try to find those with a similar price and location. However, supply and demand for musical & play events dictate price and location so there are no guarantees.
2) What do I do if the On The Farce Day of Christmas event that I had tickets for is postponed and rescheduled but I cannot go?If the On The Farce Day of Christmas event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the On The Farce Day of Christmas tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the On The Farce Day of Christmas schedule to reflect the new date. TicketSupply.com is not responsible for postponed On The Farce Day of Christmas events and can not issue any refunds for these. If there is no rescheduled date and the On The Farce Day of Christmas event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Why are there sometimes fees charged for picking up On The Farce Day of Christmas tickets?Last minute On The Farce Day of Christmas orders may be subject to an additional fee because of the logistics of getting your On The Farce Day of Christmas tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) I think I may have received the wrong On The Farce Day of Christmas tickets. What do I do?It is rare that a buyer will receive the wrong On The Farce Day of Christmas tickets, but accidents can happen. If you believe that you have received the incorrect On The Farce Day of Christmas tickets, please contact the ticket broker that is listed on your On The Farce Day of Christmas receipt and provide your order number. Please note that your name isn't always the name on the musical & play tickets and that isn't a problem, those are your theater tickets. If the On The Farce Day of Christmas tickets are in a better section, then the ticket broker might have decided to upgrade your On The Farce Day of Christmas tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong On The Farce Day of Christmas tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on musical & play tickets so you should not have any concerns.
5) Help!!! I lost my On The Farce Day of Christmas tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your On The Farce Day of Christmas tickets. You can contact the ticket broker to see if he or she can have the venue resend the On The Farce Day of Christmas tickets. However, there are no guarantees so it is important that you keep the On The Farce Day of Christmas tickets safe once you receive them. You can find your On The Farce Day of Christmas ticket broker's information on your receipt that was emailed to you.