FAQ
1) Help!!! I lost my Oppidan tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Oppidan tickets. You can contact the ticket broker to see if he or she can have the venue resend the Oppidan tickets. However, there are no guarantees so it is important that you keep the Oppidan tickets safe once you receive them. You can find your Oppidan ticket broker's information on your receipt that was emailed to you.
2) There isn't time to ship my Oppidan tickets; can I get my tickets at will call?Yes, you can either get your Oppidan tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Oppidan ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your techno & electronic tickets. Note: If you are picking your Oppidan tickets up at will call, be sure to bring your ID to the box office window.
3) I think I may have received the wrong Oppidan tickets. What do I do?It is rare that a buyer will receive the wrong Oppidan tickets, but accidents can happen. If you believe that you have received the incorrect Oppidan tickets, please contact the ticket broker that is listed on your Oppidan receipt and provide your order number. Please note that your name isn't always the name on the techno & electronic tickets and that isn't a problem, those are your concert tickets. If the Oppidan tickets are in a better section, then the ticket broker might have decided to upgrade your Oppidan tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Oppidan tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on techno & electronic tickets so you should not have any concerns.
4) Who determines the face value of my Oppidan ticket?The artist, venue, or promoter determines the face value of your Oppidan ticket. TicketSupply.com does not play any role in determining face values of Oppidan or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Oppidan"). Or, you can locate all performers at a particular concert venue and choose that way.