FAQ
1) I think I may have received the wrong Orange Sherbert tickets. What do I do?It is rare that a buyer will receive the wrong Orange Sherbert tickets, but accidents can happen. If you believe that you have received the incorrect Orange Sherbert tickets, please contact the ticket broker that is listed on your Orange Sherbert receipt and provide your order number. Please note that your name isn't always the name on the children & family tickets and that isn't a problem, those are your concert tickets. If the Orange Sherbert tickets are in a better section, then the ticket broker might have decided to upgrade your Orange Sherbert tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Orange Sherbert tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on children & family tickets so you should not have any concerns.
2) I want to purchase children & family tickets but I don't know if an event for Orange Sherbert is planned in the near future. How do I find information about the Orange Sherbert schedule?TicketSupply.com posts the Orange Sherbert schedule if it has been made public. You can view the Orange Sherbert schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Orange Sherbert. Just select the tickets you want, make a purchase, and get ready to attend that children & family event of a lifetime!
3) How do I find the seats for Orange Sherbert tickets?On the page containing Orange Sherbert ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Orange Sherbert seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Orange Sherbert ticket notes.
4) Who determines the face value of my Orange Sherbert ticket?The artist, venue, or promoter determines the face value of your Orange Sherbert ticket. TicketSupply.com does not play any role in determining face values of Orange Sherbert or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) Is there a guarantee for the delivery of your Orange Sherbert tickets?You will be notified of the approximate ship date after you order. Typically Orange Sherbert tickets are shipped within 1 business day but there may be cases where the children & family tickets are not shipped right away. We guarantee that your Orange Sherbert tickets will arrive to you in time for the event. If it is not possible to get your Orange Sherbert tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the children & family event.