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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my ORB - Music tickets?If you did not receive the email needed to print your ORB - Music tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your ORB - Music receipt. They can resend the ORB - Music tickets for you. If you are unable to find your performance series ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the ORB - Music event that I had tickets for is postponed and rescheduled but I cannot go?If the ORB - Music event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the ORB - Music tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the ORB - Music schedule to reflect the new date. TicketSupply.com is not responsible for postponed ORB - Music events and can not issue any refunds for these. If there is no rescheduled date and the ORB - Music event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Can my ORB - Music tickets be sent to an address other than my billing address?ORB - Music tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some ORB - Music ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific ORB - Music tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) What do I do if the ORB - Music event that I had tickets for is postponed and rescheduled but I cannot go?If the ORB - Music event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the ORB - Music tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the ORB - Music schedule to reflect the new date. TicketSupply.com is not responsible for postponed ORB - Music events and can not issue any refunds for these. If there is no rescheduled date and the ORB - Music event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for ORB - Music tickets has not been confirmed by the ticket broker?If the performance series ticket broker has not confirmed your order for ORB - Music tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the ORB - Music order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other ORB - Music tickets for you or we will allow you to cancel the order for a refund. When looking for alternate ORB - Music tickets, we will try to find those with a similar price and location. However, supply and demand for performance series events dictate price and location so there are no guarantees.