FAQ
1) What if the Orlando Fantasy event is postponed?If the Orlando Fantasy event is postponed, your Orlando Fantasy tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Orlando Fantasy tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Orlando Fantasy tickets.
2) I purchased more than one Orlando Fantasy ticket, are all the seats together?Unless it is clearly noted on the Orlando Fantasy ticket notes, all of the tickets for the Orlando Fantasy event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Orlando Fantasy receipt.
3) I think I may have received the wrong Orlando Fantasy tickets. What do I do?It is rare that a buyer will receive the wrong Orlando Fantasy tickets, but accidents can happen. If you believe that you have received the incorrect Orlando Fantasy tickets, please contact the ticket broker that is listed on your Orlando Fantasy receipt and provide your order number. Please note that your name isn't always the name on the football tickets and that isn't a problem, those are your sports tickets. If the Orlando Fantasy tickets are in a better section, then the ticket broker might have decided to upgrade your Orlando Fantasy tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Orlando Fantasy tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on football tickets so you should not have any concerns.
4) What do I do if my order for Orlando Fantasy tickets has not been confirmed by the ticket broker?If the football ticket broker has not confirmed your order for Orlando Fantasy tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Orlando Fantasy order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Orlando Fantasy tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Orlando Fantasy tickets, we will try to find those with a similar price and location. However, supply and demand for football events dictate price and location so there are no guarantees.
5) How do I find parking information, security procedures, and the Orlando Fantasy gate opening times for the venue?The best way to get the most accurate and updated Orlando Fantasy event details is to contact venue directly. A football representative will be able to direct you to find more information about parking and any relevant security details for the Orlando Fantasy event. The representative will also be able to provide you with the Orlando Fantasy gate/door opening times. In most cases, this Orlando Fantasy event information will also be available on the venues web site.