FAQ
1) How are Pegasus Studios ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Pegasus Studios tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Pegasus Studios ticket prices.
2) I want to purchase dance tickets but I don't know if an event for Pegasus Studios is planned in the near future. How do I find information about the Pegasus Studios schedule?TicketSupply.com posts the Pegasus Studios schedule if it has been made public. You can view the Pegasus Studios schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Pegasus Studios. Just select the tickets you want, make a purchase, and get ready to attend that dance event of a lifetime!
3) I think I may have received the wrong Pegasus Studios tickets. What do I do?It is rare that a buyer will receive the wrong Pegasus Studios tickets, but accidents can happen. If you believe that you have received the incorrect Pegasus Studios tickets, please contact the ticket broker that is listed on your Pegasus Studios receipt and provide your order number. Please note that your name isn't always the name on the dance tickets and that isn't a problem, those are your theater tickets. If the Pegasus Studios tickets are in a better section, then the ticket broker might have decided to upgrade your Pegasus Studios tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Pegasus Studios tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on dance tickets so you should not have any concerns.
4) What do I do if the Pegasus Studios event that I had tickets for is postponed and rescheduled but I cannot go?If the Pegasus Studios event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Pegasus Studios tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Pegasus Studios schedule to reflect the new date. TicketSupply.com is not responsible for postponed Pegasus Studios events and can not issue any refunds for these. If there is no rescheduled date and the Pegasus Studios event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if the dance event that I have tickets for is cancelled and no replacement Pegasus Studios event is scheduled?We suggest calling your ticket broker that was listed on your Pegasus Studios order receipt. You may need to return the Pegasus Studios tickets to receive a full refund. If you have received your Pegasus Studios tickets electronically, you do not need to return them. The dance ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.