FAQ
1) Do you provide any guarantees for my Penelope Trappes tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Penelope Trappes tickets will be authentic and that you will receive them in time to attend the Penelope Trappes event. If the Penelope Trappes tickets are hard tickets, they will be mailed to you. If Penelope Trappes tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) I think I may have received the wrong Penelope Trappes tickets. What do I do?It is rare that a buyer will receive the wrong Penelope Trappes tickets, but accidents can happen. If you believe that you have received the incorrect Penelope Trappes tickets, please contact the ticket broker that is listed on your Penelope Trappes receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Penelope Trappes tickets are in a better section, then the ticket broker might have decided to upgrade your Penelope Trappes tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Penelope Trappes tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Penelope Trappes"). Or, you can locate all performers at a particular concert venue and choose that way.
4) I purchased more than one Penelope Trappes ticket, are all the seats together?Unless it is clearly noted on the Penelope Trappes ticket notes, all of the tickets for the Penelope Trappes event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Penelope Trappes receipt.
5) Do you offer discounted tickets for pop & rock events?Yes, TicketSupply.com offers discounted pricing on tickets for pop & rock events and every other concert event. You can search by pop & rock or by the name of a specific performer (i.e. "Penelope Trappes") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.