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FAQ
1) What do I do if the Phantom Regiment event that I had tickets for is postponed and rescheduled but I cannot go?If the Phantom Regiment event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Phantom Regiment tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Phantom Regiment schedule to reflect the new date. TicketSupply.com is not responsible for postponed Phantom Regiment events and can not issue any refunds for these. If there is no rescheduled date and the Phantom Regiment event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if I never received or I accidentally deleted the email needed to print my Phantom Regiment tickets?If you did not receive the email needed to print your Phantom Regiment tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Phantom Regiment receipt. They can resend the Phantom Regiment tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) How do I find the seats for Phantom Regiment tickets?On the page containing Phantom Regiment ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Phantom Regiment seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Phantom Regiment ticket notes.
4) Are the listed prices for Phantom Regiment tickets different from their face value?In most cases, the listed price will be different from the face value of the Phantom Regiment tickets. The posted price for these Phantom Regiment tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Phantom Regiment tickets. Buyers may pay more or less than face value for their Phantom Regiment tickets.
5) What if the Phantom Regiment event is postponed?If the Phantom Regiment event is postponed, your Phantom Regiment tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Phantom Regiment tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Phantom Regiment tickets.