FAQ
1) What do I do if the Philadelphia Stars event that I had tickets for is postponed and rescheduled but I cannot go?If the Philadelphia Stars event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Philadelphia Stars tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Philadelphia Stars schedule to reflect the new date. TicketSupply.com is not responsible for postponed Philadelphia Stars events and can not issue any refunds for these. If there is no rescheduled date and the Philadelphia Stars event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Why do Philadelphia Stars tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Philadelphia Stars. When you purchase tickets to Philadelphia Stars you are purchasing from accredited ticket broker companies. The reason the tickets for Philadelphia Stars vary in price in the same section is due to different ticket brokers listing the Philadelphia Stars tickets. These brokers often list Philadelphia Stars tickets competitively based on market standards and availability but their perception and expenses of obtaining the Philadelphia Stars tickets are different per broker.
3) Why are there sometimes fees charged for picking up Philadelphia Stars tickets?Last minute Philadelphia Stars orders may be subject to an additional fee because of the logistics of getting your Philadelphia Stars tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) What if the Philadelphia Stars event is postponed?If the Philadelphia Stars event is postponed, your Philadelphia Stars tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Philadelphia Stars tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Philadelphia Stars tickets.
5) Are the listed prices for Philadelphia Stars tickets different from their face value?In most cases, the listed price will be different from the face value of the Philadelphia Stars tickets. The posted price for these Philadelphia Stars tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Philadelphia Stars tickets. Buyers may pay more or less than face value for their Philadelphia Stars tickets.