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FAQ
1) Why isn't my name displayed on my Players' Championship tickets?You are purchasing these Players' Championship tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Players' Championship event. Since the sports venue only scans the ticket barcodes, the name on the Players' Championship ticket is irrelevant. It should not prevent you from seeing Players' Championship and experiencing the full basketball event.
2) What do I do if I never received or I accidentally deleted the email needed to print my Players' Championship tickets?If you did not receive the email needed to print your Players' Championship tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Players' Championship receipt. They can resend the Players' Championship tickets for you. If you are unable to find your basketball ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
3) What do I do if the Players' Championship event that I had tickets for is postponed and rescheduled but I cannot go?If the Players' Championship event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Players' Championship tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Players' Championship schedule to reflect the new date. TicketSupply.com is not responsible for postponed Players' Championship events and can not issue any refunds for these. If there is no rescheduled date and the Players' Championship event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) Is there a way for me to verify that my Players' Championship tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Players' Championship, or any other, tickets. However, TicketSupply.com verifies that all Players' Championship tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) I ordered my Players' Championship tickets. When will they ship?Once you have ordered your Players' Championship tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Players' Championship tickets using the website link and/or contact your ticket broker for more information. We guarantee that your basketball tickets will arrive in time for the Players' Championship event!