FAQ
1) What if the Portland Pilots event is postponed?If the Portland Pilots event is postponed, your Portland Pilots tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Portland Pilots tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Portland Pilots tickets.
2) I purchased more than one Portland Pilots ticket, are all the seats together?Unless it is clearly noted on the Portland Pilots ticket notes, all of the tickets for the Portland Pilots event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Portland Pilots receipt.
3) Do you provide any guarantees for my Portland Pilots tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Portland Pilots tickets will be authentic and that you will receive them in time to attend the Portland Pilots event. If the Portland Pilots tickets are hard tickets, they will be mailed to you. If Portland Pilots tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) Is there a guarantee for the delivery of your Portland Pilots tickets?You will be notified of the approximate ship date after you order. Typically Portland Pilots tickets are shipped within 1 business day but there may be cases where the baseball tickets are not shipped right away. We guarantee that your Portland Pilots tickets will arrive to you in time for the event. If it is not possible to get your Portland Pilots tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the baseball event.
5) What do I do if the Portland Pilots start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the sports venue to determine the correct start time for the Portland Pilots event. They would be happy to let you know of any changes to the Portland Pilots event.