FAQ
1) How do I find the seats for Raven's Night tickets?On the page containing Raven's Night ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Raven's Night seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Raven's Night ticket notes.
2) As a buyer of Raven's Night tickets, what are my responsibilities?TicketSupply.com requires all Raven's Night ticket buyers to review and understand that all sales are final and that Raven's Night ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any other concert ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Raven's Night tickets will be good for the rescheduled date.
3) I think I may have received the wrong Raven's Night tickets. What do I do?It is rare that a buyer will receive the wrong Raven's Night tickets, but accidents can happen. If you believe that you have received the incorrect Raven's Night tickets, please contact the ticket broker that is listed on your Raven's Night receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Raven's Night tickets are in a better section, then the ticket broker might have decided to upgrade your Raven's Night tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Raven's Night tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
4) Is there a way for me to verify that my Raven's Night tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Raven's Night, or any other, tickets. However, TicketSupply.com verifies that all Raven's Night tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) What do I do if the Raven's Night start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Raven's Night event. They would be happy to let you know of any changes to the Raven's Night event.