FAQ
1) How do I make sure that the Realms & Galaxies discount code is properly applied to my classical order?All of our tickets are offered at discounted prices. However, if a Realms & Galaxies discount code was provided, simply enter it in the proper area at checkout. Once you enter the Realms & Galaxies discount code, scroll up and verify that the discount code was applied for your Realms & Galaxies tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) What do I do if the Realms & Galaxies start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Realms & Galaxies event. They would be happy to let you know of any changes to the Realms & Galaxies event.
3) What do I do if I received an error message when placing my Realms & Galaxies ticket order?If you see an error message when you are placing your order for Realms & Galaxies tickets, check to make sure that the details you provided on the Realms & Galaxies order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the classical event that I have tickets for is cancelled and no replacement Realms & Galaxies event is scheduled?We suggest calling your ticket broker that was listed on your Realms & Galaxies order receipt. You may need to return the Realms & Galaxies tickets to receive a full refund. If you have received your Realms & Galaxies tickets electronically, you do not need to return them. The classical ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) I want to attend the Realms & Galaxies event in several cities. Can I view the entire Realms & Galaxies schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Realms & Galaxies tour dates to simplify your shopping experience. Just search Realms & Galaxies or browse the concert section for Realms & Galaxies. There you will see the Realms & Galaxies schedule listed and you'll find the dates that the Realms & Galaxies event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Realms & Galaxies or been to a concert or classical event then feel free to just ask one of our ticket specialists.