FAQ
1) Can my Red Thread tickets be sent to an address other than my billing address?Red Thread tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Red Thread ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Red Thread tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) What do I do if the Red Thread event that I had tickets for is postponed and rescheduled but I cannot go?If the Red Thread event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Red Thread tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Red Thread schedule to reflect the new date. TicketSupply.com is not responsible for postponed Red Thread events and can not issue any refunds for these. If there is no rescheduled date and the Red Thread event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What are the service charges for Red Thread tickets?TicketSupply.com sells cheap Red Thread tickets featuring the lowest service charges online. The service charges vary per Red Thread event but are significantly less than our competitors. You can see the total ticket price for your Red Thread order on the checkout.
4) There isn't time to ship my Red Thread tickets; can I get my tickets at will call?Yes, you can either get your Red Thread tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Red Thread ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your world tickets. Note: If you are picking your Red Thread tickets up at will call, be sure to bring your ID to the box office window.
5) Do you offer discounted Red Thread tickets for every city on TicketSupply.com?Yes, you can find cheap Red Thread tickets on TicketSupply.com for all venues. A huge selection of concert tickets is available for Red Thread and all other world events. You can view the entire inventory of tickets on our web site, including those for concert events or just for Red Thread. You can also buy Red Thread tickets directly from TicketSupply.com with ease.