FAQ
1) What do I do if the reggae & reggaeton event that I have tickets for is cancelled and no replacement Reggae Fall Fest event is scheduled?We suggest calling your ticket broker that was listed on your Reggae Fall Fest order receipt. You may need to return the Reggae Fall Fest tickets to receive a full refund. If you have received your Reggae Fall Fest tickets electronically, you do not need to return them. The reggae & reggaeton ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Is there a way for me to verify that my Reggae Fall Fest tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Reggae Fall Fest, or any other, tickets. However, TicketSupply.com verifies that all Reggae Fall Fest tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) I ordered my Reggae Fall Fest tickets. When will they ship?Once you have ordered your Reggae Fall Fest tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Reggae Fall Fest tickets using the website link and/or contact your ticket broker for more information. We guarantee that your reggae & reggaeton tickets will arrive in time for the Reggae Fall Fest event!
4) I want to attend the Reggae Fall Fest event in several cities. Can I view the entire Reggae Fall Fest schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Reggae Fall Fest tour dates to simplify your shopping experience. Just search Reggae Fall Fest or browse the concert section for Reggae Fall Fest. There you will see the Reggae Fall Fest schedule listed and you'll find the dates that the Reggae Fall Fest event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Reggae Fall Fest or been to a concert or reggae & reggaeton event then feel free to just ask one of our ticket specialists.
5) What do I do if I never received or I accidentally deleted the email needed to print my Reggae Fall Fest tickets?If you did not receive the email needed to print your Reggae Fall Fest tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Reggae Fall Fest receipt. They can resend the Reggae Fall Fest tickets for you. If you are unable to find your reggae & reggaeton ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.