FAQ
1) What do I do if the Renee Rosnes event that I had tickets for is postponed and rescheduled but I cannot go?If the Renee Rosnes event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Renee Rosnes tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Renee Rosnes schedule to reflect the new date. TicketSupply.com is not responsible for postponed Renee Rosnes events and can not issue any refunds for these. If there is no rescheduled date and the Renee Rosnes event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Renee Rosnes tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Renee Rosnes tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Renee Rosnes order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Renee Rosnes tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Renee Rosnes tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
3) Where can I find the cheapest tickets to see Renee Rosnes in my area?The cheapest tickets to see Renee Rosnes in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where Renee Rosnes will be and ordering through our site is fast and convenient. Buy your Renee Rosnes tickets and you will not be sorry because concert events are so much fun and you will pay less than on other sites selling jazz & blues tickets.
4) I think I may have received the wrong Renee Rosnes tickets. What do I do?It is rare that a buyer will receive the wrong Renee Rosnes tickets, but accidents can happen. If you believe that you have received the incorrect Renee Rosnes tickets, please contact the ticket broker that is listed on your Renee Rosnes receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Renee Rosnes tickets are in a better section, then the ticket broker might have decided to upgrade your Renee Rosnes tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Renee Rosnes tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Renee Rosnes"). Or, you can locate all performers at a particular concert venue and choose that way.