FAQ
1) I bought Reunion at Soldier Field tickets but now I don't want to go. How do I cancel my order?Unfortunately, because football tickets are a one-of-a-kind item our Reunion at Soldier Field ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) How do I know if the Reunion at Soldier Field event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Reunion at Soldier Field event, contact the venue to see if the event has been postponed or cancelled. The sports venue will have the most updated Reunion at Soldier Field event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
3) What do I do if my order for Reunion at Soldier Field tickets has not been confirmed by the ticket broker?If the football ticket broker has not confirmed your order for Reunion at Soldier Field tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Reunion at Soldier Field order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Reunion at Soldier Field tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Reunion at Soldier Field tickets, we will try to find those with a similar price and location. However, supply and demand for football events dictate price and location so there are no guarantees.
4) I think I may have received the wrong Reunion at Soldier Field tickets. What do I do?It is rare that a buyer will receive the wrong Reunion at Soldier Field tickets, but accidents can happen. If you believe that you have received the incorrect Reunion at Soldier Field tickets, please contact the ticket broker that is listed on your Reunion at Soldier Field receipt and provide your order number. Please note that your name isn't always the name on the football tickets and that isn't a problem, those are your sports tickets. If the Reunion at Soldier Field tickets are in a better section, then the ticket broker might have decided to upgrade your Reunion at Soldier Field tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Reunion at Soldier Field tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on football tickets so you should not have any concerns.
5) How do I find the seats for Reunion at Soldier Field tickets?On the page containing Reunion at Soldier Field ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Reunion at Soldier Field seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Reunion at Soldier Field ticket notes.