FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Rock-O-Matic tickets?If you did not receive the email needed to print your Rock-O-Matic tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Rock-O-Matic receipt. They can resend the Rock-O-Matic tickets for you. If you are unable to find your children & family ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) There isn't time to ship my Rock-O-Matic tickets; can I get my tickets at will call?Yes, you can either get your Rock-O-Matic tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Rock-O-Matic ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your children & family tickets. Note: If you are picking your Rock-O-Matic tickets up at will call, be sure to bring your ID to the box office window.
3) How do I find parking information, security procedures, and the Rock-O-Matic gate opening times for the venue?The best way to get the most accurate and updated Rock-O-Matic event details is to contact venue directly. A children & family representative will be able to direct you to find more information about parking and any relevant security details for the Rock-O-Matic event. The representative will also be able to provide you with the Rock-O-Matic gate/door opening times. In most cases, this Rock-O-Matic event information will also be available on the venues web site.
4) Why isn't my name displayed on my Rock-O-Matic tickets?You are purchasing these Rock-O-Matic tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Rock-O-Matic event. Since the concert venue only scans the ticket barcodes, the name on the Rock-O-Matic ticket is irrelevant. It should not prevent you from seeing Rock-O-Matic and experiencing the full children & family event.
5) How do I know I am getting a good price when buying children & family tickets to see Rock-O-Matic?Our website specializes in sold-out and unavailable seating for Rock-O-Matic events and many others. When you purchase Rock-O-Matic tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Rock-O-Matic ticket availability, children & family event popularity, and the expenses that ticket brokers incur when they obtained the Rock-O-Matic tickets.