FAQ
1) How do I find parking information, security procedures, and the Ron Keel gate opening times for the venue?The best way to get the most accurate and updated Ron Keel event details is to contact venue directly. A hard rock & metal representative will be able to direct you to find more information about parking and any relevant security details for the Ron Keel event. The representative will also be able to provide you with the Ron Keel gate/door opening times. In most cases, this Ron Keel event information will also be available on the venues web site.
2) Why isn't my name displayed on my Ron Keel tickets?You are purchasing these Ron Keel tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Ron Keel event. Since the concert venue only scans the ticket barcodes, the name on the Ron Keel ticket is irrelevant. It should not prevent you from seeing Ron Keel and experiencing the full hard rock & metal event.
3) What do I do if my order for Ron Keel tickets has not been confirmed by the ticket broker?If the hard rock & metal ticket broker has not confirmed your order for Ron Keel tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Ron Keel order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Ron Keel tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Ron Keel tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.
4) Is there a guarantee for the delivery of your Ron Keel tickets?You will be notified of the approximate ship date after you order. Typically Ron Keel tickets are shipped within 1 business day but there may be cases where the hard rock & metal tickets are not shipped right away. We guarantee that your Ron Keel tickets will arrive to you in time for the event. If it is not possible to get your Ron Keel tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the hard rock & metal event.
5) Help!!! I lost my Ron Keel tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Ron Keel tickets. You can contact the ticket broker to see if he or she can have the venue resend the Ron Keel tickets. However, there are no guarantees so it is important that you keep the Ron Keel tickets safe once you receive them. You can find your Ron Keel ticket broker's information on your receipt that was emailed to you.