FAQ
1) I purchased more than one Santa Cruz Dayz ticket, are all the seats together?Unless it is clearly noted on the Santa Cruz Dayz ticket notes, all of the tickets for the Santa Cruz Dayz event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Santa Cruz Dayz receipt.
2) How are Santa Cruz Dayz ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Santa Cruz Dayz tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Santa Cruz Dayz ticket prices.
3) What do I do if the Santa Cruz Dayz event that I had tickets for is postponed and rescheduled but I cannot go?If the Santa Cruz Dayz event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Santa Cruz Dayz tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Santa Cruz Dayz schedule to reflect the new date. TicketSupply.com is not responsible for postponed Santa Cruz Dayz events and can not issue any refunds for these. If there is no rescheduled date and the Santa Cruz Dayz event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) Why isn't my name displayed on my Santa Cruz Dayz tickets?You are purchasing these Santa Cruz Dayz tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Santa Cruz Dayz event. Since the concert venue only scans the ticket barcodes, the name on the Santa Cruz Dayz ticket is irrelevant. It should not prevent you from seeing Santa Cruz Dayz and experiencing the full reggae & reggaeton event.
5) What do I do if the Santa Cruz Dayz start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Santa Cruz Dayz event. They would be happy to let you know of any changes to the Santa Cruz Dayz event.