FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Sarah Thawer tickets?If you did not receive the email needed to print your Sarah Thawer tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Sarah Thawer receipt. They can resend the Sarah Thawer tickets for you. If you are unable to find your children & family ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Sarah Thawer event that I had tickets for is postponed and rescheduled but I cannot go?If the Sarah Thawer event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Sarah Thawer tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Sarah Thawer schedule to reflect the new date. TicketSupply.com is not responsible for postponed Sarah Thawer events and can not issue any refunds for these. If there is no rescheduled date and the Sarah Thawer event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Is there a way for me to verify that my Sarah Thawer tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Sarah Thawer, or any other, tickets. However, TicketSupply.com verifies that all Sarah Thawer tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) How can I get aisle seats to see Sarah Thawer?For any tickets, including those to see Sarah Thawer, aisle seats are a hot item. If any Sarah Thawer ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Sarah Thawer tickets. Buyers should read the information listed in the ticket posting details (under the Sarah Thawer specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Sarah Thawer seats are not located on an aisle.
5) Are the listed prices for Sarah Thawer tickets different from their face value?In most cases, the listed price will be different from the face value of the Sarah Thawer tickets. The posted price for these Sarah Thawer tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Sarah Thawer tickets. Buyers may pay more or less than face value for their Sarah Thawer tickets.