FAQ
1) How do I make sure that the Savannah Hoops Invitational discount code is properly applied to my baseball order?All of our tickets are offered at discounted prices. However, if a Savannah Hoops Invitational discount code was provided, simply enter it in the proper area at checkout. Once you enter the Savannah Hoops Invitational discount code, scroll up and verify that the discount code was applied for your Savannah Hoops Invitational tickets. If you still have questions, you can send our sports ticket team an email and we will confirm your discount code validity.
2) What do I do if the Savannah Hoops Invitational start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the sports venue to determine the correct start time for the Savannah Hoops Invitational event. They would be happy to let you know of any changes to the Savannah Hoops Invitational event.
3) I bought Savannah Hoops Invitational tickets but now I don't want to go. How do I cancel my order?Unfortunately, because baseball tickets are a one-of-a-kind item our Savannah Hoops Invitational ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) There isn't time to ship my Savannah Hoops Invitational tickets; can I get my tickets at will call?Yes, you can either get your Savannah Hoops Invitational tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Savannah Hoops Invitational ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your baseball tickets. Note: If you are picking your Savannah Hoops Invitational tickets up at will call, be sure to bring your ID to the box office window.
5) I think I may have received the wrong Savannah Hoops Invitational tickets. What do I do?It is rare that a buyer will receive the wrong Savannah Hoops Invitational tickets, but accidents can happen. If you believe that you have received the incorrect Savannah Hoops Invitational tickets, please contact the ticket broker that is listed on your Savannah Hoops Invitational receipt and provide your order number. Please note that your name isn't always the name on the baseball tickets and that isn't a problem, those are your sports tickets. If the Savannah Hoops Invitational tickets are in a better section, then the ticket broker might have decided to upgrade your Savannah Hoops Invitational tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Savannah Hoops Invitational tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on baseball tickets so you should not have any concerns.