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FAQ
1) What do I do if my order for Shake It Off: Taylor Night tickets has not been confirmed by the ticket broker?If the other concert ticket broker has not confirmed your order for Shake It Off: Taylor Night tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Shake It Off: Taylor Night order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Shake It Off: Taylor Night tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Shake It Off: Taylor Night tickets, we will try to find those with a similar price and location. However, supply and demand for other concert events dictate price and location so there are no guarantees.
2) What do I do if the other concert event that I have tickets for is cancelled and no replacement Shake It Off: Taylor Night event is scheduled?We suggest calling your ticket broker that was listed on your Shake It Off: Taylor Night order receipt. You may need to return the Shake It Off: Taylor Night tickets to receive a full refund. If you have received your Shake It Off: Taylor Night tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Why are there sometimes fees charged for picking up Shake It Off: Taylor Night tickets?Last minute Shake It Off: Taylor Night orders may be subject to an additional fee because of the logistics of getting your Shake It Off: Taylor Night tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How do I find parking information, security procedures, and the Shake It Off: Taylor Night gate opening times for the venue?The best way to get the most accurate and updated Shake It Off: Taylor Night event details is to contact venue directly. A other concert representative will be able to direct you to find more information about parking and any relevant security details for the Shake It Off: Taylor Night event. The representative will also be able to provide you with the Shake It Off: Taylor Night gate/door opening times. In most cases, this Shake It Off: Taylor Night event information will also be available on the venues web site.
5) What do I do if the Shake It Off: Taylor Night start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Shake It Off: Taylor Night event. They would be happy to let you know of any changes to the Shake It Off: Taylor Night event.