FAQ
1) There isn't time to ship my Shelby Means tickets; can I get my tickets at will call?Yes, you can either get your Shelby Means tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Shelby Means ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your bluegrass tickets. Note: If you are picking your Shelby Means tickets up at will call, be sure to bring your ID to the box office window.
2) Do you offer discounted tickets for bluegrass events?Yes, TicketSupply.com offers discounted pricing on tickets for bluegrass events and every other concert event. You can search by bluegrass or by the name of a specific performer (i.e. "Shelby Means") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
3) What do I do if the Shelby Means event that I had tickets for is postponed and rescheduled but I cannot go?If the Shelby Means event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Shelby Means tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Shelby Means schedule to reflect the new date. TicketSupply.com is not responsible for postponed Shelby Means events and can not issue any refunds for these. If there is no rescheduled date and the Shelby Means event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) What do I do if my order for Shelby Means tickets has not been confirmed by the ticket broker?If the bluegrass ticket broker has not confirmed your order for Shelby Means tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Shelby Means order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Shelby Means tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Shelby Means tickets, we will try to find those with a similar price and location. However, supply and demand for bluegrass events dictate price and location so there are no guarantees.
5) Do you provide any guarantees for my Shelby Means tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Shelby Means tickets will be authentic and that you will receive them in time to attend the Shelby Means event. If the Shelby Means tickets are hard tickets, they will be mailed to you. If Shelby Means tickets are emailable or are digital tickets, the broker may email them to you for your convenience.