FAQ
1) Help!!! I lost my Shkidy Clown Mime Theatre tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Shkidy Clown Mime Theatre tickets. You can contact the ticket broker to see if he or she can have the venue resend the Shkidy Clown Mime Theatre tickets. However, there are no guarantees so it is important that you keep the Shkidy Clown Mime Theatre tickets safe once you receive them. You can find your Shkidy Clown Mime Theatre ticket broker's information on your receipt that was emailed to you.
2) What do I do if the children & family event that I have tickets for is cancelled and no replacement Shkidy Clown Mime Theatre event is scheduled?We suggest calling your ticket broker that was listed on your Shkidy Clown Mime Theatre order receipt. You may need to return the Shkidy Clown Mime Theatre tickets to receive a full refund. If you have received your Shkidy Clown Mime Theatre tickets electronically, you do not need to return them. The children & family ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What do I do if the Shkidy Clown Mime Theatre event that I had tickets for is postponed and rescheduled but I cannot go?If the Shkidy Clown Mime Theatre event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Shkidy Clown Mime Theatre tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Shkidy Clown Mime Theatre schedule to reflect the new date. TicketSupply.com is not responsible for postponed Shkidy Clown Mime Theatre events and can not issue any refunds for these. If there is no rescheduled date and the Shkidy Clown Mime Theatre event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) There isn't time to ship my Shkidy Clown Mime Theatre tickets; can I get my tickets at will call?Yes, you can either get your Shkidy Clown Mime Theatre tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Shkidy Clown Mime Theatre ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your children & family tickets. Note: If you are picking your Shkidy Clown Mime Theatre tickets up at will call, be sure to bring your ID to the box office window.
5) I think I may have received the wrong Shkidy Clown Mime Theatre tickets. What do I do?It is rare that a buyer will receive the wrong Shkidy Clown Mime Theatre tickets, but accidents can happen. If you believe that you have received the incorrect Shkidy Clown Mime Theatre tickets, please contact the ticket broker that is listed on your Shkidy Clown Mime Theatre receipt and provide your order number. Please note that your name isn't always the name on the children & family tickets and that isn't a problem, those are your concert tickets. If the Shkidy Clown Mime Theatre tickets are in a better section, then the ticket broker might have decided to upgrade your Shkidy Clown Mime Theatre tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Shkidy Clown Mime Theatre tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on children & family tickets so you should not have any concerns.