FAQ
1) What if the Shoresy Winter Classic event is postponed?If the Shoresy Winter Classic event is postponed, your Shoresy Winter Classic tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Shoresy Winter Classic tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Shoresy Winter Classic tickets.
2) How can I get aisle seats to see Shoresy Winter Classic?For any tickets, including those to see Shoresy Winter Classic, aisle seats are a hot item. If any Shoresy Winter Classic ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Shoresy Winter Classic tickets. Buyers should read the information listed in the ticket posting details (under the Shoresy Winter Classic specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Shoresy Winter Classic seats are not located on an aisle.
3) I think I may have received the wrong Shoresy Winter Classic tickets. What do I do?It is rare that a buyer will receive the wrong Shoresy Winter Classic tickets, but accidents can happen. If you believe that you have received the incorrect Shoresy Winter Classic tickets, please contact the ticket broker that is listed on your Shoresy Winter Classic receipt and provide your order number. Please note that your name isn't always the name on the hockey tickets and that isn't a problem, those are your sports tickets. If the Shoresy Winter Classic tickets are in a better section, then the ticket broker might have decided to upgrade your Shoresy Winter Classic tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Shoresy Winter Classic tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hockey tickets so you should not have any concerns.
4) Where does TicketSupply.com get the Shoresy Winter Classic tickets it offers for sale?The Shoresy Winter Classic tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Shoresy Winter Classic tickets are authentic and valid for entry!
5) What do I do if my order for Shoresy Winter Classic tickets has not been confirmed by the ticket broker?If the hockey ticket broker has not confirmed your order for Shoresy Winter Classic tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Shoresy Winter Classic order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Shoresy Winter Classic tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Shoresy Winter Classic tickets, we will try to find those with a similar price and location. However, supply and demand for hockey events dictate price and location so there are no guarantees.