FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Smif-N-Wessun tickets?If you did not receive the email needed to print your Smif-N-Wessun tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Smif-N-Wessun receipt. They can resend the Smif-N-Wessun tickets for you. If you are unable to find your rap & hip hop ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the rap & hip hop event that I have tickets for is cancelled and no replacement Smif-N-Wessun event is scheduled?We suggest calling your ticket broker that was listed on your Smif-N-Wessun order receipt. You may need to return the Smif-N-Wessun tickets to receive a full refund. If you have received your Smif-N-Wessun tickets electronically, you do not need to return them. The rap & hip hop ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Smif-N-Wessun"). Or, you can locate all performers at a particular concert venue and choose that way.
4) Are the listed prices for Smif-N-Wessun tickets different from their face value?In most cases, the listed price will be different from the face value of the Smif-N-Wessun tickets. The posted price for these Smif-N-Wessun tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Smif-N-Wessun tickets. Buyers may pay more or less than face value for their Smif-N-Wessun tickets.
5) Can my Smif-N-Wessun tickets be sent to an address other than my billing address?Smif-N-Wessun tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Smif-N-Wessun ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Smif-N-Wessun tickets can be electronic tickets, please contact our customer support and they can help you find this information.