FAQ
1) I bought Soul of Motown tickets but now I don't want to go. How do I cancel my order?Unfortunately, because las vegas shows tickets are a one-of-a-kind item our Soul of Motown ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) There isn't time to ship my Soul of Motown tickets; can I get my tickets at will call?Yes, you can either get your Soul of Motown tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Soul of Motown ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your las vegas shows tickets. Note: If you are picking your Soul of Motown tickets up at will call, be sure to bring your ID to the box office window.
3) I think I may have received the wrong Soul of Motown tickets. What do I do?It is rare that a buyer will receive the wrong Soul of Motown tickets, but accidents can happen. If you believe that you have received the incorrect Soul of Motown tickets, please contact the ticket broker that is listed on your Soul of Motown receipt and provide your order number. Please note that your name isn't always the name on the las vegas shows tickets and that isn't a problem, those are your concert tickets. If the Soul of Motown tickets are in a better section, then the ticket broker might have decided to upgrade your Soul of Motown tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Soul of Motown tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on las vegas shows tickets so you should not have any concerns.
4) As a buyer of Soul of Motown tickets, what are my responsibilities?TicketSupply.com requires all Soul of Motown ticket buyers to review and understand that all sales are final and that Soul of Motown ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any las vegas shows ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Soul of Motown tickets will be good for the rescheduled date.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Soul of Motown"). Or, you can locate all performers at a particular concert venue and choose that way.