FAQ
1) Are the listed prices for SoulTribe tickets different from their face value?In most cases, the listed price will be different from the face value of the SoulTribe tickets. The posted price for these SoulTribe tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the SoulTribe tickets. Buyers may pay more or less than face value for their SoulTribe tickets.
2) What if the SoulTribe event is postponed?If the SoulTribe event is postponed, your SoulTribe tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your SoulTribe tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your SoulTribe tickets.
3) What do I do if the SoulTribe start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the SoulTribe event. They would be happy to let you know of any changes to the SoulTribe event.
4) Why are there sometimes fees charged for picking up SoulTribe tickets?Last minute SoulTribe orders may be subject to an additional fee because of the logistics of getting your SoulTribe tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) How do I find parking information, security procedures, and the SoulTribe gate opening times for the venue?The best way to get the most accurate and updated SoulTribe event details is to contact venue directly. A jazz & blues representative will be able to direct you to find more information about parking and any relevant security details for the SoulTribe event. The representative will also be able to provide you with the SoulTribe gate/door opening times. In most cases, this SoulTribe event information will also be available on the venues web site.