FAQ
1) Why are there sometimes fees charged for picking up Sundae Drivers tickets?Last minute Sundae Drivers orders may be subject to an additional fee because of the logistics of getting your Sundae Drivers tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I find parking information, security procedures, and the Sundae Drivers gate opening times for the venue?The best way to get the most accurate and updated Sundae Drivers event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Sundae Drivers event. The representative will also be able to provide you with the Sundae Drivers gate/door opening times. In most cases, this Sundae Drivers event information will also be available on the venues web site.
3) How can I get aisle seats to see Sundae Drivers?For any tickets, including those to see Sundae Drivers, aisle seats are a hot item. If any Sundae Drivers ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Sundae Drivers tickets. Buyers should read the information listed in the ticket posting details (under the Sundae Drivers specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Sundae Drivers seats are not located on an aisle.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Sundae Drivers"). Or, you can locate all performers at a particular concert venue and choose that way.
5) I think I may have received the wrong Sundae Drivers tickets. What do I do?It is rare that a buyer will receive the wrong Sundae Drivers tickets, but accidents can happen. If you believe that you have received the incorrect Sundae Drivers tickets, please contact the ticket broker that is listed on your Sundae Drivers receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Sundae Drivers tickets are in a better section, then the ticket broker might have decided to upgrade your Sundae Drivers tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Sundae Drivers tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.