FAQ
1) How do I know I am getting a good price when buying football tickets to see Super Bowl Platinum Package?Our website specializes in sold-out and unavailable seating for Super Bowl Platinum Package events and many others. When you purchase Super Bowl Platinum Package tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Super Bowl Platinum Package ticket availability, football event popularity, and the expenses that ticket brokers incur when they obtained the Super Bowl Platinum Package tickets.
2) How do I find the seats for Super Bowl Platinum Package tickets?On the page containing Super Bowl Platinum Package ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Super Bowl Platinum Package seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Super Bowl Platinum Package ticket notes.
3) I think I may have received the wrong Super Bowl Platinum Package tickets. What do I do?It is rare that a buyer will receive the wrong Super Bowl Platinum Package tickets, but accidents can happen. If you believe that you have received the incorrect Super Bowl Platinum Package tickets, please contact the ticket broker that is listed on your Super Bowl Platinum Package receipt and provide your order number. Please note that your name isn't always the name on the football tickets and that isn't a problem, those are your sports tickets. If the Super Bowl Platinum Package tickets are in a better section, then the ticket broker might have decided to upgrade your Super Bowl Platinum Package tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Super Bowl Platinum Package tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on football tickets so you should not have any concerns.
4) I bought Super Bowl Platinum Package tickets but now I don't want to go. How do I cancel my order?Unfortunately, because football tickets are a one-of-a-kind item our Super Bowl Platinum Package ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) Help!!! I lost my Super Bowl Platinum Package tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Super Bowl Platinum Package tickets. You can contact the ticket broker to see if he or she can have the venue resend the Super Bowl Platinum Package tickets. However, there are no guarantees so it is important that you keep the Super Bowl Platinum Package tickets safe once you receive them. You can find your Super Bowl Platinum Package ticket broker's information on your receipt that was emailed to you.