FAQ
1) How do I find parking information, security procedures, and the Supersillyus gate opening times for the venue?The best way to get the most accurate and updated Supersillyus event details is to contact venue directly. A techno & electronic representative will be able to direct you to find more information about parking and any relevant security details for the Supersillyus event. The representative will also be able to provide you with the Supersillyus gate/door opening times. In most cases, this Supersillyus event information will also be available on the venues web site.
2) What do I do if the Supersillyus start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Supersillyus event. They would be happy to let you know of any changes to the Supersillyus event.
3) What are the service charges for Supersillyus tickets?TicketSupply.com sells cheap Supersillyus tickets featuring the lowest service charges online. The service charges vary per Supersillyus event but are significantly less than our competitors. You can see the total ticket price for your Supersillyus order on the checkout.
4) What do I do if the Supersillyus event that I had tickets for is postponed and rescheduled but I cannot go?If the Supersillyus event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Supersillyus tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Supersillyus schedule to reflect the new date. TicketSupply.com is not responsible for postponed Supersillyus events and can not issue any refunds for these. If there is no rescheduled date and the Supersillyus event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for Supersillyus tickets has not been confirmed by the ticket broker?If the techno & electronic ticket broker has not confirmed your order for Supersillyus tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Supersillyus order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Supersillyus tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Supersillyus tickets, we will try to find those with a similar price and location. However, supply and demand for techno & electronic events dictate price and location so there are no guarantees.