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FAQ
1) Why are there sometimes fees charged for picking up Swingtime Big Band tickets?Last minute Swingtime Big Band orders may be subject to an additional fee because of the logistics of getting your Swingtime Big Band tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I find parking information, security procedures, and the Swingtime Big Band gate opening times for the venue?The best way to get the most accurate and updated Swingtime Big Band event details is to contact venue directly. A jazz & blues representative will be able to direct you to find more information about parking and any relevant security details for the Swingtime Big Band event. The representative will also be able to provide you with the Swingtime Big Band gate/door opening times. In most cases, this Swingtime Big Band event information will also be available on the venues web site.
3) What do I do if I received an error message when placing my Swingtime Big Band ticket order?If you see an error message when you are placing your order for Swingtime Big Band tickets, check to make sure that the details you provided on the Swingtime Big Band order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the jazz & blues event that I have tickets for is cancelled and no replacement Swingtime Big Band event is scheduled?We suggest calling your ticket broker that was listed on your Swingtime Big Band order receipt. You may need to return the Swingtime Big Band tickets to receive a full refund. If you have received your Swingtime Big Band tickets electronically, you do not need to return them. The jazz & blues ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) I want to attend the Swingtime Big Band event in several cities. Can I view the entire Swingtime Big Band schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Swingtime Big Band tour dates to simplify your shopping experience. Just search Swingtime Big Band or browse the concert section for Swingtime Big Band. There you will see the Swingtime Big Band schedule listed and you'll find the dates that the Swingtime Big Band event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Swingtime Big Band or been to a concert or jazz & blues event then feel free to just ask one of our ticket specialists.