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FAQ
1) I think I may have received the wrong The Band Waleska tickets. What do I do?It is rare that a buyer will receive the wrong The Band Waleska tickets, but accidents can happen. If you believe that you have received the incorrect The Band Waleska tickets, please contact the ticket broker that is listed on your The Band Waleska receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the The Band Waleska tickets are in a better section, then the ticket broker might have decided to upgrade your The Band Waleska tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Band Waleska tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "The Band Waleska"). Or, you can locate all performers at a particular concert venue and choose that way.
3) How do I print my electronic pop & rock tickets to see The Band Waleska?You will need a printer and may need Adobe Reader (which is free) to print any The Band Waleska tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
4) How do I make sure that the The Band Waleska discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a The Band Waleska discount code was provided, simply enter it in the proper area at checkout. Once you enter the The Band Waleska discount code, scroll up and verify that the discount code was applied for your The Band Waleska tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if the The Band Waleska start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the The Band Waleska event. They would be happy to let you know of any changes to the The Band Waleska event.