FAQ
1) I ordered my The Orchestra tickets. When will they ship?Once you have ordered your The Orchestra tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your The Orchestra tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the The Orchestra event!
2) How do I make sure that the The Orchestra discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a The Orchestra discount code was provided, simply enter it in the proper area at checkout. Once you enter the The Orchestra discount code, scroll up and verify that the discount code was applied for your The Orchestra tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) Why do The Orchestra tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for The Orchestra. When you purchase tickets to The Orchestra you are purchasing from accredited ticket broker companies. The reason the tickets for The Orchestra vary in price in the same section is due to different ticket brokers listing the The Orchestra tickets. These brokers often list The Orchestra tickets competitively based on market standards and availability but their perception and expenses of obtaining the The Orchestra tickets are different per broker.
4) What do I do if my order for The Orchestra tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for The Orchestra tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Orchestra order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Orchestra tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Orchestra tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
5) How do I find parking information, security procedures, and the The Orchestra gate opening times for the venue?The best way to get the most accurate and updated The Orchestra event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the The Orchestra event. The representative will also be able to provide you with the The Orchestra gate/door opening times. In most cases, this The Orchestra event information will also be available on the venues web site.