FAQ
1) Are the listed prices for The Ritz tickets different from their face value?In most cases, the listed price will be different from the face value of the The Ritz tickets. The posted price for these The Ritz tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the The Ritz tickets. Buyers may pay more or less than face value for their The Ritz tickets.
2) What do I do if I received an error message when placing my The Ritz ticket order?If you see an error message when you are placing your order for The Ritz tickets, check to make sure that the details you provided on the The Ritz order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) How can I find accessible seating tickets to see The Ritz?TicketSupply.com does not specialize in accessible seating, however, we would like to help you any way we can with your The Ritz order. Please contact our phone ticket specialists and see how we can help you find the best musical & play tickets for The Ritz. We'll be waiting to hear from you!
4) What do I do if the musical & play event that I have tickets for is cancelled and no replacement The Ritz event is scheduled?We suggest calling your ticket broker that was listed on your The Ritz order receipt. You may need to return the The Ritz tickets to receive a full refund. If you have received your The Ritz tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if the The Ritz event that I had tickets for is postponed and rescheduled but I cannot go?If the The Ritz event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Ritz tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Ritz schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Ritz events and can not issue any refunds for these. If there is no rescheduled date and the The Ritz event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.