FAQ
1) Do you provide any guarantees for my Skatalites tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Skatalites tickets will be authentic and that you will receive them in time to attend the Skatalites event. If the Skatalites tickets are hard tickets, they will be mailed to you. If Skatalites tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) What do I do if I received an error message when placing my Skatalites ticket order?If you see an error message when you are placing your order for Skatalites tickets, check to make sure that the details you provided on the Skatalites order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) What do I do if the reggae & reggaeton event that I have tickets for is cancelled and no replacement Skatalites event is scheduled?We suggest calling your ticket broker that was listed on your Skatalites order receipt. You may need to return the Skatalites tickets to receive a full refund. If you have received your Skatalites tickets electronically, you do not need to return them. The reggae & reggaeton ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I am trying to find cheap tickets to see Skatalites near my city, can you help me?TicketSupply.com offers a wide assortment of Skatalites tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Skatalites tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Skatalites tickets in your area. Once you find the reggae & reggaeton tickets within your price range, order them quickly so you don't miss a great show by Skatalites.
5) What do I do if I never received or I accidentally deleted the email needed to print my Skatalites tickets?If you did not receive the email needed to print your Skatalites tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Skatalites receipt. They can resend the Skatalites tickets for you. If you are unable to find your reggae & reggaeton ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.